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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Leaton

Bruce Leaton

August 6, 2024

5  out of  5
rating by Bruce Leaton
"Have bounced around from several different insurances and these guys by far have been the most helpful and quick to happily help in any way they can. I highly recommend purchasing insurance through this company as well as this particular office."
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Vickie Storrar

August 5, 2024

5  out of  5
rating by Vickie Storrar
"Very helpful with my questions. A got my questions answered quickly and professionally."
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Henry Hammacher

July 24, 2024

5  out of  5
rating by Henry Hammacher
"Very quick, prompt help with one of our mutual clients. I inquired with them and got the help we needed, documents emailed within the hour."
Profile photo of Benjamin Hunter

Benjamin Hunter

July 9, 2024

2  out of  5
rating by Benjamin Hunter
"Pretty unhappy with my service here. Was insured here for almost two years. At point point, my premium began going up without any changes to my driving history, and I couldn't get anyone to return my calls or emails to give me an explanation. After a few months of this, I ended up cancelling my policy and going elsewhere. In my opinion, overpriced and poor customer service."
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sam ragudo

June 30, 2024

5  out of  5
rating by sam ragudo
"The ladies at this office are so kind and so helpful!! Ashlie was extremely helpful when i came in and had lots of questions about insurance ☺️"
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Gurudarshan Khalsa

June 26, 2024

5  out of  5
rating by Gurudarshan Khalsa
"Excellent, personal customer service. I always feel like I'm well taken care of."
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Jackie Svedeen

June 26, 2024

5  out of  5
rating by Jackie Svedeen
"The service was fast and easy! Amazing customer service thanks to Jen and Ashlie!"
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Jayden Rollins-Edgmon

June 20, 2024

5  out of  5
rating by Jayden Rollins-Edgmon
"Ashlie does an amazing job! She is so kind and helpful!"
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Madison Hamilton

June 20, 2024

5  out of  5
rating by Madison Hamilton
"i called and talked to ashlie and she was very helpful with what i needed and pointed me in the right direction! 10/10 would recommend"
Profile photo of Gary

Gary

June 20, 2024

5  out of  5
rating by Gary
"Shopped for a new insurance carrier for my autos as my current carrier was getting too expensive, plus wanted to bundle home and auto. Called State Farm and Jennifer at their office was extremely pleasant and prompt. Very professional! I am switching over."
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Pam Mostovoy

June 18, 2024

5  out of  5
rating by Pam Mostovoy
"Everyone in this office is very friendly and helpful, especially Ashley, Stacy & Jennifer."
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Paula Lee

June 3, 2024

5  out of  5
rating by Paula Lee
"One would think when dealing with insurance companies it would be a hassle and a pain.... calling Lisa Fryrear's isn't a pain. NOT sure where she finds employe's with such sunny personalities. I have recently spoken with Ashley a couple of times, and she has been of great assistance, and taking care of my question's, concerns and needs very quickly! Thanks so much!!!!"
We responded:
"Paula, thank you so much for taking the time to write such a nice review!! I feel so blessed to have such an amazing team, they treat our customers with such kindness and understanding❤️they are truly the best!! "
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MARIA Szabo

May 28, 2024

5  out of  5
rating by MARIA Szabo
"Answered my question about loaning out my car to friends. Thank you!"
We responded:
"Happy to help anytime!! Thank you so much for the kind review!"
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Jason Eads

May 24, 2024

5  out of  5
rating by Jason Eads
"Lisa Fryrear’s office has helped me with several claims over the years. I really appreciate the great service her office provides."
We responded:
"Thank you so much Jason for the nice review, we really appreciate it!"
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Doug

April 23, 2024

1  out of  5
rating by Doug
"Not happy at all. We have had a multiple car policy with no accidents, tickets or claims for YEARS and in the last 3-4 months I've had two rate increases on the same vehicle to the tune of 20%. Needless to say we are shopping for a different carrier."
We responded:
"Hi Doug, I completely understand your frustration and would love the opportunity to talk about why the rate went up as it could be for a number of reasons. Our office number is 707-268-0911, I am happy to help🤗"
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Alex Ward

April 22, 2024

1  out of  5
rating by Alex Ward
"Called to get a quote. I was told I would get a call back after lunch. Never got a call back"
We responded:
"Alex, can you tell me the number you called?? We do not close for lunch, and do not have your name in our system, wondering if you called another State Farm office??"
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Tim Monson

April 20, 2024

5  out of  5
rating by Tim Monson
"Great people ! Especially Ashley F."
We responded:
"Thank you so much Tim for the 5 Star review and your kind words🤩🤩"
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Ron Flenner

April 11, 2024

5  out of  5
rating by Ron Flenner
"Stacy Mayhorn is one of the finest staff at the Lisa Fryrear agency. I have worked with her for more than 30 years and she has always been spot-on when I need services. I highly recommend her for any services a client may need. She is the Best. Dr. Ron Flenner."
We responded:
"Thank you so much Ron for the review, we really appreciate your business🤗"
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Chuck Supple

April 8, 2024

5  out of  5
rating by Chuck Supple
"Lisa and her team are incredibly prompt, efficient, and personable… our coverage and comfort goes far beyond what’s in policy!"
We responded:
"Chuck, thank you so much for writing our office such a nice review! We really appreciate your business🤗🤗"
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Bethel Laborde

April 4, 2024

5  out of  5
rating by Bethel Laborde
"Consistently excellent service with any requests. Thanks everyone!"
We responded:
"Thank you Bethel for taking the time to write a review🤗🤗we really appreciate it!! "
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Lisa Turay

April 2, 2024

5  out of  5
rating by Lisa Turay
"I have been a client of Lisa Fryrear for the past 7 years and have only experienced support, outstanding customer service and timely responses to various claims. If anyone is looking for a good neighbor agent, call Lisa!"
We responded:
"Lisa, you are so kind. Thank you so much for writing such a nice review, we really appreciate your business!"
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Phillip Mincks

April 1, 2024

5  out of  5
rating by Phillip Mincks
"The staff at Lisa Fryrear’s in office are very friendly and knowledgeable."
We responded:
"Thank you Phillip, we really appreciate your business!"
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Andre Brown

March 30, 2024

5  out of  5
rating by Andre Brown
"Ashley was incredible in helping out with my issues! Very helpful, very kind, and most importantly very knowledgeable. I would definitely go back just for her great customer service alone!"
We responded:
"Thank you Andre for taking the time to write such a nice review, Ashley does a great job taking care of our customers🤩🤩"
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Katie Murray

March 29, 2024

5  out of  5
rating by Katie Murray
"Great office to work with it! Always quick to help and super knowledgeable and friendly. Couldn’t recommend them enough"
We responded:
"You are so sweet, thank you Katie for your kind words🤗🤗"
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Chantelle Hall

March 29, 2024

5  out of  5
rating by Chantelle Hall
"I spoke with Ashlie and she was amazing so sweet and broke everything down for me and explained everything I needed to know all around she was very helpful."
We responded:
"Ashlie is the best, she truly does an amazing job! Thank you the nice review🤗🤗"